Doing Business with Canadian Natural
Canadian Natural’s suppliers are integral to our continued success and it is essential that they conduct their business in a manner that is consistent with our commitment to strong ethical standards and world class performance.
Canadian Natural uses a third party application called “OpenInvoice” to handle electronic invoices. If you have an OpenInvoice account, you can submit your invoices electronically through this application. You can then track your invoice submission and see if it has been approved, disputed or paid.
Our standard payment terms are net 45 days from the date the invoice is submitted successfully unless otherwise agreed upon within a contract. As OpenInvoice is our standard method of receiving invoices, submitting invoices by other means may delay payment.
Find information about our Invoicing Process:
Go to www.openinvoice.com and select the “Join Now” tab and then click on “Join Now”. An email will be sent to you shortly after completing registration to attend a web-based training session.
OpenInvoice is enabled 2-3 days after registration. Email confirmation will be sent to a supplier confirming activation. If requested, Application Support assists suppliers with first invoice submission.
This document is intended for North American suppliers that provide materials and/or services to Canadian Natural and it includes the details that suppliers are required to complete for each invoice.
Invoice Submission Standard Instructions
Canadian Natural makes payment by electronic deposit. To ensure there is no delay in payment, please complete the Electronic Payment and Remittance Information form as outlined in the EDI Process document.
3Gtms is the Transportation Management system used for the movement of freight to and from Canadian Natural. Refer to the Carrier and Supplier User Guides for guidance on the use of the software. A Quick Reference Card has been provided for guidance on creating a Routing Request in 3Gtms.
3Gtms Carrier User Guide
3Gtms Supplier User Guide
Creating a Routing Request in 3Gtms
Purchase Order and Offsite Fabrication
The Purchase Order Terms and Conditions found at the link below only apply to purchase orders issued by Canadian Natural that specifically incorporate such electronic terms and conditions by reference. A hard copy of these Purchase Order Terms and Conditions can be downloaded from this site or can be requested by the supplier from its designated Supply Management Representative.
The Offsite Fabrication Terms and Conditions found at the link below apply to Agreements that specifically incorporate such electronic Terms and Conditions by reference. A hard copy of these Terms and conditions can be downloaded from this site or can be requested by the supplier from its designated Supply Management Representative.
For all other commercial agreements issued by Canadian Natural, the applicable terms and conditions shall be as agreed to by the parties, in writing.