Working Together with Communities

Corporate Responsibility

Working Together with Communities

At Canadian Natural, we are committed to working together with local communities and stakeholders to build long-lasting positive relationships based on mutual respect. As members of the community, we recognize the importance of creating shared value as an important part of our commitment to responsible operations. 

Our teams focus on improving the way we do business, to be more effective and efficient in support of a long-term, sustainable industry. Our stakeholders consist of a broad group in proximity to our operations in Canada, the UK and Africa — including more than 24,000 landowners, 160 municipalities and 80 Indigenous communities in Western Canada, as well as industry, governments, regulators and non-governmental groups. We work together to identify opportunities for education and training, employment, business development and community investment.

Engaging stakeholders

Social responsibility is a fundamental aspect of our commitment to responsible operations and is part of our success and pride as a company. We value the relationships we have built through open communications with the stakeholders and communities near our operations. We have strategies and action plans in place to assist in strategic decisions, measure our work and support the priority needs identified by stakeholders.

Our stakeholders are the individuals and groups we work with who have a broad interest in our operations, as well as those who live and work near, and are affected by, our operations and business. We engage with stakeholders on a regular basis and their input is important when making decisions related to our project design and implementation, and for our public reporting. We communicate and engage with stakeholders in a variety of ways, such as one-on-one meetings, open houses, participation in Community Advisory Group meetings and community or cultural events, as well as other formalized processes. We continually work to improve our consultation and communications efforts in order to maximize opportunities. 

Our stakeholders include:

  • employees and contractors;
  • shareholders and bondholders;
  • landowners;
  • Indigenous communities;
  • community residents and neighbours;
  • governments and regulators;
  • non-governmental organizations;
  • suppliers;
  • peer companies; and
  • academic institutions.

Canadian Natural approaches stakeholder engagement as an open, flexible and ongoing process. When working with landowners, municipalities, interest groups and Indigenous communities, we recognize each group has its unique culture and circumstances, and therefore, its own process preferences. 

Read about our stakeholder engagement and consultation highlights in our 2020 sustainability report. Our Indigenous consultation approach is described in the Indigenous Relations section.

Living and working in the communities where we operate

Our teams work hard on an ongoing basis to build and maintain positive relationships with all stakeholders. Fundamental to our approach are dedicated, and mostly field-based, stakeholder and community relations advisors, area landmen, and superintendents and operations people who live and work in the communities where we operate. 

Our local field-based staff connects regularly with stakeholders to provide updates and seek input regarding development plans, as well as to help identify opportunities and find solutions to help address potential environmental or social concerns and grievances, which are captured and responded to. All activities are monitored, tracked and incorporated into our annual plans in support of strategic priorities identified in each operating area, so that the communities where we operate also benefit from oil and natural gas development. 

For more information, read our 2020 sustainability report.