Working with Contractors

Corporate Responsibility

Working with Contractors

To ensure health, safety and environmental standards are consistently met by all contractors, a pre-qualification process has been adopted to ensure all contractors are pre-screened and made aware of both Canadian Natural and industry’s safety procedures and operational requirements. These procedures were developed and have been implemented across our operations to allow for a risk-based approach to selection, evaluation and ongoing management of contractors. 

These screening tools (ComplyWorks at our Canadian operations and Achilles FPAL at our International operations) provide an enhanced view of compliance, communication and performance for contractors and suppliers, allowing us to manage compliance at multiple levels. This facilitates information publishing, monitoring of the accuracy of information provided in a supplier’s record in various areas (such as Health, Safety and Environmental policy), evaluation of supplier profiles, and industry-specific supplier information that is subject to assessment and site audit. This improves industry performance and reduces risk within the supply chain. For more information, check our Doing Business with Canadian Natural webpage for North American contractors.

ComplyWorks also screens for contractor safety training ― all contractors must have a safety program and train their workers specific to the specialized task(s) they are to perform. Canadian Natural supports industry recognized training programs from organizations such as Energy Safety Canada, the safety association for the upstream oil and gas industry. 

Contractors and service providers must meet or exceed Canadian Natural's approach to business. We engage with top tier suppliers and contractors with regards to environmental policies and procedures, and expect that suppliers and partners will manage emissions performance and other environmental parameters using sound business practices.

Approximately 28% of our contractor workforce in our oil sands mining and upgrading operations represents union workers covered by collective bargaining agreements. For every employee and contractor on site, safety expectations are the same. All of our agreements have Health and Safety components in terms of expectations, including Personal Protective Equipment (PPE), safety meetings/toolbox talks, participation in inspections, incident investigation and reporting, training, right to refuse unsafe work, etc. Health and Safety topics are also reviewed routinely and regularly with employees and contractors who work on site in an operational environment. 

In addition, our Code of Integrity, Business Ethics and Conduct and Statement of Human Rights (Code) are integrated into our contracts for service providers, operators and management in all activities. Our Supply Management employees receive training on our Code, and review all aspects of the supplier management process, including contracts, as part of their job requirements. Anti-corruption and bribery provisions are also included in service, supply and commercial contracts, as it is essential that suppliers conduct their business in a manner that is consistent with our ethical standards.

Read more about our contractor safety initiatives, and working together to improve environmental practices.