Contractor Safety

Corporate Responsibility

Contractor Safety

With our vast workforce of contractors and service providers, it is important that we work together to enhance safety practices and communicate expectations. Our frontline-driven Worksite Safety Observation (WSO) program has been instrumental in improving contractor safety at our worksites. Another initiative that has proven successful in driving safety performance improvement is our company-wide Contractor Safety Excellence Meetings with contractors and service providers that recorded the highest number of incidents.

Through these collaborative efforts, contractor safety performance has improved on a year-over-year basis. This, in turn, strengthens our overall performance, reducing our corporate Total Recordable Injury Frequency (TRIF). For example, working with contractors at our North America Exploration and Production operations, we decreased TRIF by 35% for those contractors with higher incident rates between 2015 and 2016.

Our contractors are part of our workforce, and through combined TRIF and LTI reporting we continue to drive strong performance. Although we track a number of metrics internally, we do not report contractor TRIF or Lost Time Injury (LTI) frequency separately. (LTI is an injury incident where a worker is unable to return to work the next scheduled day).

Working with contractors

To ensure health, safety and environmental standards are consistently met by all contractors, a pre-qualification process has been adopted to ensure all contractors are pre-screened and made aware of both Canadian Natural and industry’s safety procedures and operational requirements. These procedures were developed and implemented across our operations to allow for a risk-based approach to selection, evaluation, and ongoing management of contractors.

These screening tools (ComplyWorks at our Canadian operations and Achilles FPAL at our International operations) provide an enhanced view of compliance, communication and performance when it comes to contractors and suppliers, which allow us to manage compliance at multiple levels. This facilitates information publishing, monitoring of the accuracy of information provided in a supplier’s record in various areas (such as Health, Safety and Environmental policy), evaluation of supplier profiles, and industry-specific supplier information which is subject to assessment and site audit. This improves industry performance and reduces risk within the supply chain. For more information, check our Doing Business with Canadian Natural webpage for North American contractors.

ComplyWorks also screens for contractor safety training — all contractors must have a safety program and train their workers specific to the specialized task(s) they are to perform. Canadian Natural supports industry recognized training programs from organizations such as ENFORM, the safety association for the upstream oil and gas industry.

For every employee and contractor on site, safety expectations are the same. All of our agreements have Health and Safety components in terms of expectations, including Personal Protective Equipment (PPE), safety meetings/toolbox talks, participation in inspections, incident investigation and reporting, training, right to refuse unsafe work, etc. Health and Safety topics are also reviewed routinely and regularly with employees and contractors who work on site in an operational environment.

Canadian Natural does not work directly with trade unions, but approximately 53% of our contractor workforce represents union workers covered by collective bargaining agreements. For example, at Horizon we have agreements with four labour organizations/unions.

In addition, our Code of Integrity, Business Ethics and Conduct and Statement of Human Rights (Code) are integrated into our contracts for service providers, operators and management in all activities. Our Supply Management employees receive training on our Code, and review all aspects of the supplier management process, including contracts, as part of their job requirements.